Privacy Policy

Last updated: January 6, 2025

1. Introduction

PT Manaira Maju Bersama ("Manaira Labs", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Company name and job title
  • Billing and payment information
  • Account credentials
  • Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Operating system

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our services
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to inquiries and provide customer support
  • Improve our website and services
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Service Providers: Third parties that help us operate our business (hosting, analytics, payment processing)
  • Business Partners: With your consent, for joint marketing or service offerings
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

To exercise these rights, contact us at privacy@manairalabs.com.

8. Third-Party Services

Our services may integrate with third-party platforms (WhatsApp, Instagram, etc.). Your use of these services is subject to their respective privacy policies.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Indonesia. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this privacy policy, please contact us: